Legal
Privacy Policy
Last updated March 8, 2026
Information We Collect
We may collect contact details, company information, usage data, device and browser data, support communications, billing-related information, and documents or data submitted through the platform by customers and vendors.
How We Use Information
We use information to operate the site and platform, provide support, process billing, secure accounts, deliver onboarding and renewal workflows, send requested communications, improve the service, prevent fraud, and comply with legal obligations.
Email Communications
If you request a demo, start a trial, contact us, or use the platform, we may send account, onboarding, billing, security, support, legal, and product-operational emails. We may also send promotional emails where permitted by law. You can unsubscribe from promotional emails at any time using the unsubscribe link. Transactional or operational emails may still be sent when necessary to provide the service or administer your account.
Customer Responsibility for Vendor Notices and Consent
Customers using OnComply to contact vendors are responsible for providing required notices and obtaining any required consent, opt-in, or other lawful basis before sending emails, reminders, or alerts through the platform. Customers are also responsible for honoring communication preferences and applicable legal requirements for those vendor communications.
Sharing
We may share data with service providers that support hosting, storage, payments, analytics, email delivery, extraction, and support operations. We may also disclose information where required by law, subpoena, court order, regulatory request, or where reasonably necessary to investigate fraud, abuse, or security incidents.
Retention and Security
We retain information for as long as needed for service delivery, legal compliance, dispute resolution, fraud prevention, and recordkeeping. We use administrative, technical, and organizational safeguards appropriate to the nature of the data we process, but no method of transmission or storage is completely risk-free.
Requests and Contact
Privacy questions, access requests, and legal requests can be sent to admin@oncomply.biz.